Cancel/ Change Order

⭐ Order Adjustment & Address Verification Policy

🛍️ Order Adjustments & Cancellations

At support@velocitygas.com, we understand that plans can change. To make your shopping experience more flexible, we provide a 12-hour window after your order is placed for any cancellations or modifications.

⏰ Cancel or Modify Within 12 Hours

You can easily cancel or update your order within the first 12 hours by contacting us through:

• The “Contact Us” page

• Submitting a support ticket

• Reaching our customer care team at velocitygas.com

We’re always ready to assist you quickly and efficiently.

⚠️ After 12 Hours

Once the 12-hour period has passed, we’re unable to make further changes or cancel the order. We appreciate your understanding and cooperation.

📦 Address Verification

To ensure smooth and successful delivery, please take a moment to review your shipping address carefully during checkout. Providing accurate delivery details is the customer’s responsibility.

🚚 Address-Related Issues

Velocitygas is not liable for delivery failures due to:

• Incorrect or incomplete addresses

• Missing information

• Wrong apartment or unit numbers

We encourage accuracy to prevent any delays or complications.

💬 Customer Support

If you have any questions, concerns, or need assistance, our support team is here to help.

📧 Email: support@velocitygas.com
Your satisfaction is our priority, and we’re committed to ensuring a smooth and seamless shopping experience.

🙏 Thank You

Thank you for choosing velocitygas.com. We look forward to serving you with care, efficiency, and dedication.